Process Management is monitoring and managing both high-level and daily procedures in the company. With supply chains, these processes include, but are not limited to demand planning, order scheduling, delivery routing and planning, inventory and replenishment policies, data capture and transfer, and payment procedures.

Companies face many potential challenges in their Process Management. With inefficient operations, these processes can easily create unnecessary costs, negatively impacting product profit margins. In some cases, inefficient lead time planning will create an increased risk of stockout and lower service levels. In others, overstock will lead to increased inventory holding costs, potential promotions to unload product, and a reduction in profit generating potential.

Kong and Allan is dedicated to strengthening our client's process flow management so that customers receive products when expected and costs throughout the supply chain are minimized. We work with the client to first identify the current procedural operations, which have the greatest impact on material management. Further, we collaborate with the client to create stronger processes and policies that address current workflow challenges and improve the productivity of the supply chain.